Don't worry about using your minutes, they are unlimited. All we ask is that you respect the fair use policy.

Our Support team speaks both French and English. Choose the language that suits you best.

Any toll-free number can be added to Connex Cloud Office, you only pay for usage of toll-free services.

Don't worry about using your minutes, they are unlimited. All we ask is that you respect the fair use policy.

Many businesses prefer to have a live person answer and direct all calls. Reception software is included with your Connex Cloud Office platform.

You can have calls routed by time of day, dialed party, incoming number and more. Want to set up a VIP line? No problem, our team will customize your call routing to suit your needs.

Manage a single location or multiple locations within your Connex Cloud Office platform. No separate systems to manager.

Allow your users to manage their own lines. This feature lets users set their follow me numbers, voicemail and logins from our web-based user portal.

Say goodbye to fax machines and send your faxes directly from Connex Cloud Office.

Every user can have a direct number (DID) or an extension on the system.

Every user can have a direct number (DID) or an extension on the system.

Users on the Premium plan can have up to 3 devices logged in at one time. This includes smartphone apps, softphones and deskphones.

Standard for every user, voicemail and personal greetings.

Receive voicemails directly in your email box. Add transcription services for a small extra cost.

For those users with softphones or deskphones, the classic light up message waiting indicator is included.

Every user gets the standard telephone features that are used most frequently. Just like your on-premise solution, all of these features are covered in Connex Cloud Office.

Upon implementation, your users can have their phones and programmable buttons customized for the most common telephone tasks.

Use your phone system to notify groups of people or specific locations. Your Connex Cloud Office platform can page/intercom to any extension on the system.

This feature allows callers to be directed to pre-defined groups, specific individuals or centralized mailboxes. Customized for your business.

Give agents a custom interface to provide even better customer service. Download the software to your device and use it for Contact Centre functionality.

Get all the contact centre statistics for both historical and real-time reporting. Customized reports allow you to report on contact centre performance.

Do third parties take calls on your behalf? Web-based agent software allows them to be part of your Connex Cloud Office platform via an internet browser.

Let supervisors listen to calls and coach agents. Sub-features like barge and whisper are included in Connex Cloud Office.

Do you want to publish your key statistics on a big screen? Connex Cloud Office offers a wallboard feature where you can display your key stats in real-time.